Testimonials

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Thank you for choosing Nottawasaga Mechanical as the 2021 Southern Georgian Bay Readers Choice Award winner in the Duct Cleaning Services and HVAC Services categories!

Just had a new furnace and A/C installed. I appreciated that the sales person was responsive to all of my questions and didn’t try to oversell me. I do my own research, and his recommendations were exactly what I needed for my home. The installation team showed up as scheduled and was super professional. They got straight to work, finished right on time, and left the worksite spotless. I’ve only had my system for 1 day, but it’s working great so far. I also switched to using Nottawasaga Mechanical for my annual maintenance a few years ago and have been very pleased.

- Jordan S.

Nottawasaga Mechanical installed my geothermal system about 14 years ago, and it has run faultlessly ever since. This morning when I got up, my house was cold as the system had shut off overnight. It appeared to be a major problem to me. The lady who took my call to get service was very polite and assured me a technician would be in touch shortly. Within the hour, I got the call, and after giving the technician some information and answering his questions, he instructed me to take a few simple steps. In five minutes, my problem was solved over the phone, and I was delighted. I can’t say enough good things about my geothermal system and the folks at Nottawasaga Mechanical.

- Ron F.

The rear third of our century home had no ductwork, which meant no AC, and we had to use baseboard heaters. Troy came to our home and creatively solved the issue without having to rip out drywall. He was professional and thorough. We’re delighted to have a cool house!

- Sally P.

I received a callback one day after I requested service, and they were there in a couple of days. Justin was excellent! Courteous, friendly and knowledgeable. After a double-check on my 22-year-old fireplace, he realized a part was needed that he had with him. Thank you, Justin!! Great service.

- Patty B.

They were friendly when speaking to them on the phone. I booked the appointment to have routine maintenance on my AC. The gentleman showed up at the scheduled time. He cleaned everything up for me and walked me through a few tips and tricks to do on my own to ensure it operates smoothly. I had my ducts cleaned a few weeks prior, and apparently they didn’t seal up the vent properly, so he repaired that as well. I would recommend Nottawasaga Mechanical. You won’t be disappointed.

- Janet K.

Fast response from sales dept (Bob Wood). Knowledgeable & professional, and quick turnaround time on install of new furnace. Great Installers (Josh and Terry). Efficient and professional. We are very pleased and would recommend Nottawasaga Mechanical. Thank you!

- Darlene A.

Nottawasaga Mechanical replaced my furnace and installed AC for my house. Their price was reasonable/comparable to the other quotes I got, and the person who came to review my house and provide a quote explained the differences in types of units and solutions really well. They kept me posted on the minor delivery delay (due to COVID). The installers were skilled and left no mess behind in the house or yard.

- Alexandra M.

My issue was fixed almost immediately.

- Murray S.

Brendan was very knowledgeable and professional

- June H.

Nottawasaga Mechanical is one of the very best mechanical services in Ontario. The company installed my new furnace and A/C units in January 2020. They completed the work in one day and were very thorough and neat in their installation. The workers were also respectable and courteous to both myself and my wife. They were very concerned on how they worked in the house, drop sheets were placed on every surface where they worked, and anything that had to be moved was replaced with care. The job overall was impressive and very neat. I would recommend Nottawasaga Mechanical to everyone in their service area, as the work they did for us was neat and very professional. Thank you, Nottawasaga Mechanical. I give you five stars for completeness, neatness and a professional job well done.

- Kevin Q.

The guys were efficient and tidy and showed up on time.

- Dave H.

Justin was simply amazing. Both of my gas fireplaces were not working. He fixed both within an hour. He was friendly and professional. The experience was great, and I would use Nottawasaga Mechanical again. Thank you.

- Michael R.

Nottawasaga Mechanical did a maintenance check of our 17-year old furnace and told us that CO2 leakage was a safety issue and it would have to be shut down. We asked to have a sales person contact us and hooked up within a couple of hours. Their sales guy arrived the next day, did measurements etc. and gave us a proposal with a price that was surprisingly good and a discount because we were on their maintenance plan already. We went ahead with it, and the installers arrived two days later. These guys did a great job, put the new furnace in within a couple of hours, and completely cleaned up. They answered all our questions. Very satisfied. Highly recommended.

- Ray R.

It was my first time using Nottawasaga Mechanical, and I will definitely use them again. Justin performed a furnace maintenance and was so friendly and professional, and he took the time to answer all my questions. Excellent service. Thank you, Justin.

- Donna W.

Huge thank you to the guys and gals at Nottawasaga Mechanical. I had air conditioning installed last week. The guys were on time and very professional and had the installation complete within one day. We took advantage of the free smart thermostat with our install and couldn’t be happier!

- Andrew G.

I have a crawlspace that is difficult for a senior to access. My granddaughter spotted a puddle of water by the water heater. I reported it to Nottawasaga Mechanical in the morning. A very helpful technician came after lunch, found the water heater had a leaking valve, and replaced it. Excellent service. Thank you.

- Peter G.

Nottawasaga Mechanical installed both AC for our house and a Mitsubishi ductless unit in another building. The installers were professional, courteous, and very efficient. They explained how the systems worked and made sure we knew what to do when they left. I would highly recommend their services!

- Suzanne R.

Apart from all else (professional, on time, etc.), dealing with Nottawasaga Mechanical was a very good experience and has been that for over 20 years now. Josh was the installer of our new water furnace. He and his assistants did their work as quietly as possible and left our furnace room in good order. All traces of their work (other than the new furnace) were gone. Josh was patient and very articulate in telling us what we needed to know about the new installation. He would make a very good teacher. Don’t lose him!

- Anthony H.

We recently moved to Wasaga and wanted to have our furnace and gas fireplaces cleaned and serviced. We call Nottawasaga Mechanical to book an appointment. The technician, Dewan, came on time and completed the work efficiently and cleanly. He also went above and beyond to troubleshoot issues we were having with the Google Nest thermostat. He was very personable and even provided us with information about the local area.

- Laura P.

Calling Nottawasaga Mechanical and speaking to office staff was prompt, easy, and friendly. Booking an appointment was hassle free. Service person arrived on the date scheduled on time. Technician was friendly, knowledgeable, and professional.

- Richard H.

Gave a fair price estimate and were prompt in their installation – they even moved us up due to a cancellation. The site of the installation was left neat and clean – absolutely my go-to choice for heating and AC work.

- Sharon D.

Professional approach. Timing, execution, and pleasant, hardworking installers in Mitch and Curtis. A special thank you to Brendan Fournier for his approach to the timing of responding to my request for a quote and the timing of the installation. Well done.

- Jim R.

Tech was friendly and knowledgeable and gave advice on energy savings. Was thorough and quick and resolved all issues.

- Christina W.

We have just used Nottawasaga Mechanical to install a new air source heat pump. From the initial sales call to the final install, the service was excellent and on time (actually even a little early ). They work with us on pricing and the complete installation. I would highly recommend this company to both family and friends. Job well done.

- Rick F.

We have been meaning to write this review for a number of months now. Back in the height of the pandemic, we bought an older home in Craigleith with an electric baseboard system and no gas located on the property. We had five different HVAC contractors quote on the job, which required us to bring a gas line onto the property, install a comprehensive ductwork system in the home, install a furnace and on-demand hot water tank, drop some gasoline inside and outside for various appliances, and install a complete AC system. AJ Hanley came in to quote the job, and we were sold on his expertise and vast knowledge about our home and its requirements. Though his pricing was the highest quoted, we booked with him because we felt confident the others would not be able to deliver what they promised. AJ is beyond attentive. He returns calls, texts messages and emails immediately. This is a hard trait to find in this region, and when you do hear back from him, he’s always got the answer you want to hear. He is full of ideas and creativity in this field, and I think this is because he started off as a tradesman before dealing with some of the largest custom home builders, etc. in the area. We had many questions before booking the job, and he was just always here to help us. I cannot say that for other HVAC trades in the area, as they come and see you the first time and then vanish, or so was our experience. AJ made promises and delivered on all of them, including the time it would take to start and complete the job; all of this was done in two weeks as contracted. Josh Betz ran the lead installation team and was also amazing. He was always at the home with a smile on and was able to troubleshoot. We made a few changes throughout the process, and Josh made quick fixes rerouting duct work, gas lines, etc. The one thing that blows my mind is the detail that’s made in the mechanical room layout itself. It’s super clean looking and not like what you see in other people’s installs. Trust me when I say this, as we have lots of friends in the area who have done the same type of work in their cottages, and we have seen them. They look sloppy and uneasy to navigate. Again, in the meantime, AJ was always checking in to see how things were going! At the same time when dealing with others in this organization, you get the same type of detail. People call you back quick and always have an answer for your issues. When it came time to do the AC system startup this summer, something we did not do at the time of install because it was just before the winter, we called into the office, as AJ was away, and a team was sent to the house the next day. They got the system going, made a few tweaks to our furnace, which was running slightly louder than it should be, and our house was cooled in a few hours. This was all done during a pandemic. So, so impressive! I even had to call Andrew, the GM, once, and he, too, was amazing to work with. He was quick to respond and got things sorted out for us. We even had an issue with the on-demand water heater last Monday. It seemed to be leaking, so I made a call, and a crew was out here within 48 hours and fixed it, adding a special tank for water overflow. My wife and I were not even here, and they entered the house and sorted out the problem. Overall, we took a house that was dated from the 1970s and brought it into the 21st century, building an entire HVAC system. I know this is a generalization, but it’s our experience that trades in this region are tough to work with, especially if you’re from the city with a vacation property like ours. This is just an A+++ organization with the best in the industry. They say you pay for what you get. Well, with Nottawasaga Mechanical, this is beyond true, and we cannot thank them enough for making our dreams come true. AJ, Josh, Steve, Andrew, Melissa, Karen, etc.!

- Stephen R.

I had an emergency call for no heat in my in-floor heating. They came over in good time and did a professional job. Since they installed a very well-laid-out system three years ago, it has worked well, and I am happy with installation and service.

- Ravi A.

Great service—and Steve took his time to explain the situation in great detail. He also took the time to show me how to correct the problem going forward. The price was great, less than I had expected. I would not hesitate to recommend Nottawasaga Mechanical and Steve.

- Larry F.

Prompt returned calls and service, especially in emergencies.

- Sander G.

Very courteous, polite, and clean.

- Nick V.

Professional, friendly, knowledgeable, and punctual.

- Richard H.

Prompt service when requested to come out to our customer’s home.

- Bryan M.